Cancellation & Refund Policy
Overview: At HPDC Pathshala, we aim to ensure customer satisfaction. If you are not satisfied with your purchase, please refer to our detailed cancellation and refund policy below.
Cancellation Policy
- Course Access: Once a course is accessed, cancellations are not permitted. If you have not accessed the course, you can cancel within 48 hours of purchase by contacting our support team.
- Subscription Services: Subscriptions can be cancelled at any time. However, access to the content will continue until the end of the current billing cycle.
Refund Policy
Eligibility for Refunds:
- Courses: Refund requests must be made within 7 days of purchase and are only applicable if the course has not been accessed.
- Subscriptions: Refunds for subscriptions are not available once the billing cycle has started.
- Technical Issues: If you experience technical issues that prevent you from accessing the content, contact support within 7 days for a possible refund.
Refund Process
How to Request a Refund: Send an email to [email protected] with your order details and the reason for the refund request.
Processing Time: Refunds are processed within 7-10 business days after approval. You will be notified via email once the refund has been processed.
Non-Refundable Items: Digital products that have been accessed or downloaded, and any promotional or discounted services, are not eligible for refunds.
Contact Us
For any questions or issues regarding cancellations or refunds, please reach out to our support team:
Email: [email protected]
Phone: +91-9024715739
Changes to This Policy
HPDC Pathshala reserves the right to modify this cancellation and refund policy at any time. Any changes will be posted on this page. Continued use of our services after changes implies acceptance of the revised policy.
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